Terms & Conditions

Here are the exclusions of the 50%

  • Insurance
  • Orthodontics
  • Teeth whitening Products
  • Bleaching trays
  • Sports Guards
  • Night Guards

Fine Print related to Service Vouchers

  • Not valid for cash back
  • Must be used in one visit unless otherwise stated
  • Cannot be combined with other offers
  • Cannot use until the day after purchase (unless otherwise stated)
  • All bookings are subject to availability
  • Vouchers are deemed void in case of no show to appointment
  • Cancellations must be at least 48 hours in advance otherwise vouchers are deemed void
  • Vouchers are valid for 6 months from date of purchase

Purchases and Payment Confirmation

  • When Payment has been successfully processed through our website https://www.lookswoow.com by customers, the latter will receive a payment confirmation via email within 24 hours of transaction detailing the purchase information including the name of services and /or products, the transaction amount, quantity, and mode of payment whether visa or master card. For services, an additional email will be sent to customer with a voucher that can be redeemed at the clinic. It will detail the service, the date it was purchased, serial number, and validity. For products , an additional email will be sent when the product has been shipped and the tracking number associated with that.
  • Visa or MasterCard debit and credit cards in AED currency will be accepted for payment.
  • Cardholder must retain a copy of transaction records, vouchers, and Merchant policies and rules.

Refunds

Services purchased on our website can only be refunded within 3 days of purchase. That being said, we rely on you, the customer, to choose carefully and ensure that the service you select suits your needs and requirements. If you decide over time that your service is no longer of interest, we suggest you share with a friend or family member. Just make sure you contact us at support@lookswoow.com to change the voucher in the other person’s name.

For products purchased on our website, they Cannot be refunded once shipped as they are medical in nature. We inspect every product prior to shipment to ensure its free from any defect. Please note that refunds are not applicable in the following cases: –

  • If your Service voucher has expired
  • If you make a double purchase and did not request a refund within 3 days for services or if product has shipped already
  • If you change your plans after the refund grace period or shipment date
  • If you accidentally purchase a deal and not cancel within refund grace period or shipment date

Refunds will be done only through the Original Mode of Payment and may take up to 30 days from original purchase date.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Redemption

To redeem service vouchers please make an appointment with Lookswoow Dental clinic via email info@lookswoow.com or phone 04 4487016 or any of our social media platforms.

Please mention in your communication that you will be redeeming a voucher.

Upon receipt of a booking confirmation please print your voucher and bring along with you to the appointment.

Booking Cancellations

Cancellations must be done at least 48 hours prior to the confirmed booking appointment otherwise the voucher is deemed void.

Cancelling 3 confirmed bookings for the same voucher even if they are prior to 48 hour will deem the voucher void.

Service Voucher Validity

Vouchers are valid for 6 months. On the voucher the expiration date is printed on it. Make sure you redeem within the validity period

Security

This Web site is secured with a SSL as well as secure payment gateway. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. If you have any questions regarding our security policy, please contact our customer support center on support@lookswoow.com

Delivery Policy

The website will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Delivery of service vouchers will be online to the registered email address. Products will be delivered through courier to the registered address. If non- delivery due to customer non-availability additional charges may apply.

Website User and Member Agreement

Lookswoow Dental Clinic provides Dental services at our location(s) in Dubai. We maintain and offer our members through our “Site” means https://www.lookswoow.com the option to buy services and products on our website . By accessing or using this Site, you agree to be bound by and accept without limitation or qualification the following terms and conditions (“Terms and Conditions”).

  1. USER REPRESENTATIONS: Users represent and warrant that they are at least 18 years of age and that they possess the legal right and ability to enter into this Agreement and to use the Lookswoow Dental Clinic website in accordance with these Terms and Conditions.
  2. RESTRICTIONS ON USE: Users agree to use the Site solely for their own personal and non-commercial use. Further, users agree not to (a) interrupt or attempt to interrupt the operation of the Site in any way, or use the Site in a manner that adversely affects the availability of its resources to other Users; (b) use the Site for any illegal purpose or in any manner that is inconsistent with these Terms and Conditions; or (c) modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from or offer for sale any information contained on, or obtained from, the Site.
  3. USER’S AGREEMENT: Users agree: (a) to maintain all equipment required for their access to and use of the Site; (b) to maintain the security of their user identification, password and other confidential information relating to their Lookswoow Dental Clinic account (“Account”); (c) to be responsible for all consequences resulting from use of their Account, use of their Account by others (including minors) or unauthorised use; (d) to notify Lookswoow Dental Clinic immediately if users become aware of any unauthorised use of their Account; and (e) that each username and password must be used by a single user and are not transferable.
  4. MODIFICATIONS: Lookswoow Dental Clinic reserves the right to modify this Agreement from time to time. Such modifications will be effective immediately upon notification on this Site. Your continued use of the Site, or any of the materials contained on the site, following such notification will be deemed your conclusive acceptance of the modified Terms and Conditions.
  5. PRIVACY POLICY: Lookswoow Dental Clinic collects user’s personal information for the purpose of registering Users for purchasing and processing payment if the purchase is approved. Lookswoow Dental Clinic collects user’s personal information for future promotional and marketing purposes. Lookswoow Dental Clinic will not share user’s personal information with businesses or if the user gives explicit permission to share their information. In the event that a user’s correct and accurate personal information is not provided a registration for a purchase will not be processed. Users are responsible for ensuring that their details remain current and accurate. A user’s personal information will also be used by Lookswoow Dental Clinic to contact the user to confirm payment has been processed for the deal, receive feedback and contact the user concerning the operation of the Lookswoow Dental Clinic’s service. Except as outlined above, Lookswoow Dental Clinic will not disclose a user’s personal information to any other third parties unless permission is given by the user or it is required by law or to protect the interest of Lookswoow Dental Clinic. Users have the right to access and correct any personal information held by Lookswoow Dental Clinic.
  6. EMAIL POLICY: It is assumed upon signing up that you are willing to receive emails from Lookswoow Dental Clinic, for the confirmation and registration of Lookswoow Dental Clinic deals and for receiving information on deals via the Lookswoow Dental Clinic newsletter. Emails are essential for confirmation and reservation and will not be sent unless users consent to receiving such email. For any concerns or problems with email contact support@lookswoow.com
  7. RESERVATIONS AND CANCELLATIONS: Lookswoow Dental Clinic is committed to providing superior quality services for all relevant parties involved.
  8. FEES AND CHARGES: It is a condition of use that businesses will not charge users any additional fees or charges when users register for a deal, unless specified, and it is released other than those fees and charges that would normally be charged in the provision of their services.
  9. LICENCE: You have no rights or licenses in or to Lookswoow Dental Clinic and materials contained on the Site (Lookswoow.com) other than the limited right to use the Site in accordance with these Terms and Conditions. Users shall not copy, display, modify, create derivative works of, publish, or sell the Lookswoow.com Content or any information, software, or services provided by Lookswoow Dental Clinic. Lookswoow.com content may be modified from time to time by Lookswoow Dental Clinic in its sole discretion. Except as expressly set forth herein, no license is granted to user for any other purpose, and any other use of the Service or the Lookswoow Dental Clinic Content by user shall constitute a material breach of this Agreement. In the event that you choose to download content from the Site, you must do so in accordance with these Terms and Conditions. Such download is licensed to you by Lookswoow Dental Clinic only for your own personal, non-commercial use in accordance with the Terms and Conditions and does not transfer any other rights to you. Nothing in this Agreement shall affect any rights of Lookswoow Dental Clinic or its licensors in the service or Lookswoow Dental Clinic Content, and any associated patents, trademarks, copyrights, designs, trade secrets or other intellectual property rights. No license, right or interest in any trademarks of Lookswoow Dental Clinic or any third party is granted under this Agreement.
  10. COPYRIGHT: All material on this Site (collectively “Copyright Material”) is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site, and is protected under the law.
  11. TRADE MARKS: The trademarks and logos displayed on the Site (collectively the “TradeMarks”) are trademarks of Lookswoow Dental Clinic and/or its affiliates, unless otherwise specified. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use the TradeMarks displayed on the Site without the express written permission of Lookswoow Dental Clinic or such other third party owner. You must retain, on all copies of material downloaded from this Site, all copyright and other proprietary notices contained in the material. The use of Copyright Material and/or TradeMarks by you, or anyone authorised by you, is prohibited unless expressly permitted by these Terms and Conditions, or express permission is provided elsewhere on the Site or express permission is provided by Lookswoow Dental Clinic. Any unauthorised use of the images may violate copyright laws, trade mark laws, the laws of privacy, and civil and criminal statutes.
  12. HYPERLINKS: This Site may contain links to other websites. Lookswoow Dental Clinic is not responsible for and does not control the content of any website linked to or from the Site. Any links to other websites are for your convenience only and Lookswoow Dental Clinic makes no warranty or representation regarding and, unless expressly stated by Lookswoow Dental Clinic on the Site, does not endorse the owner/sponsor and the content of any linked websites. Lookswoow Dental Clinic disclaims all warranties, express and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained on such websites. Lookswoow Dental Clinic neither warrants nor represents that a user’s use of any materials on linked websites will not infringe rights of third parties not owned by or affiliated with Lookswoow Dental Clinic.
  13. NO WARRANTIES: Lookswoow Dental Clinic assumes no responsibility, and will not be liable for any damages to or viruses that may infect your computer equipment or other property due to you accessing and/or use of the Site or any linked websites, or your downloading any materials, data, text, images, video or audio from the Site or any linked websites. Lookswoow Dental Clinic assumes no responsibility for computer systems, hardware, software or program malfunctions or for other errors, failures, or delays in computer transmissions or network connections or for lost, late, mutilated, illegible, incomplete or misdirected information. Users must provide a valid email address. Lookswoow Dental Clinic reserves the right, in its sole discretion, to cancel or suspend this program should any virus, bugs, or other causes beyond Lookswoow Dental Clinic’s control which corrupt the administration, security or proper function of this Site. The material on this Site may contain inaccuracies and typographical errors. Lookswoow Dental Clinic does not warrant the accuracy or completeness of the material or the reliability of any advice, opinion, statement or other information displayed or distributed through the Site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum or information will be at your own risk.
  14. REVIEW OF POSTINGS & UPLOADS: You may send and receive electronic mail (“email”), engage in conferences and chats, download and upload files and otherwise use this Site as permitted by this Agreement, the operating policies of Lookswoow Dental Clinic and applicable law. Your participation in on-line communications and communities occurs in real time and is not edited, censored, or otherwise controlled by Lookswoow Dental Clinic. Lookswoow Dental Clinic does not and cannot review all communications and materials posted or uploaded to the Site and is not responsible or liable for the content of these communications and materials, nor for an error, defamation, libel, obscenity, profanity or inaccuracy contained in any such communication or materials. Lookswoow Dental Clinic reserves the right to block or remove communications or materials that it determines, in its sole discretion, to be (a) abusive, libellous, defamatory or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright or trademark, or other intellectual property right of another (d) is to encourage conduct that would be considered a criminal offence or give rise to civil liability or otherwise violate any law (e) offensive or otherwise unacceptable; or (f) determines to be harmful, offensive or otherwise in violation of this Agreement or the operating policies of Lookswoow Dental Clinic for its users. Lookswoow Dental Clinic will fully cooperate with any law enforcement authorities or court order requesting or directing Lookswoow Dental Clinic to disclose the identity of anyone posting such communications or materials. Statements made in websites, newsgroups, message boards, email, forums, conferences and chats reflect only the views of their authors, and do not necessarily reflect those of Lookswoow Dental Clinic.
  15. REGISTRATION: In order for users to be able to access the services offered by Lookswoow Dental Clinic at the Site, users must register by completing their registration details in the manner described at the Site. Lookswoow Dental Clinic reserves the right to terminate users’ memberships at any time if users breach these Terms and Conditions. Users agree to ensure that their registration details are true and accurate at all times. Specifically, users must notify Lookswoow Dental Clinic of any change to their registration details. Upon registration, users will need to provide a username and password.
  16. TERM AND TERMINATION: Either users or Lookswoow Dental Clinic may terminate a user’s right to use the Site at any time, with or without cause, upon notice. The clauses will survive any termination of this Agreement.
    16. LIABILITY: Lookswoow Dental Clinic and its associated agencies are not liable for any loss, damage, personal injury or death whatsoever (including, but not limited to, direct, indirect or consequential losses) suffered or sustained in connection with: (i) any inaccurate or incorrect information provided by users; (ii) any use of the Site or Lookswoow Dental Clinic Content; or (iii) any use of the services offered or products provided by Lookswoow Dental Clinic or its associated agencies; or (iv) any act or omission (whether negligent or not) of Lookswoow Dental Clinic and its associated agencies or any person associated with any of them; or (v) any failure or delay (including, but not limited to, the use of inability to use any component of the service or the Lookswoow Dental Clinic site for reservations); or (vi) the performance or non-performance of any restaurant or business in connection with the Lookswoow Dental Clinic service, except for any liability which cannot be excluded by law.
  17. LIABILITY RELEASE AND INDEMNIFICATION: You hereby release and discharge and agree to indemnify: a) Lookswoow Dental Clinic and any related body corporate, b) Lookswoow Dental Clinic ’s organisers, directors, officers, employees and agents; and c) the other participants and/or users (“Released Parties”), for any personal injury, illness or death, claims, liabilities or expenses of any kind, including reasonable attorney’s fees (and whether accruing to you, your heirs or personal representatives) that are caused or alleged to be caused in whole or in part by reason of an act or omission of any Released Party that arises out of or in connection with your use of the Site, or resulting from any violation of this agreement or any activity related to your account (including infringement of third parties’ worldwide intellectual property rights or negligent or wrongful conduct) by you or any other person accessing Lookswoow Dental Clinic using your service account. In no event will Lookswoow Dental Clinic’s total liability to you for all damages, losses, causes of action (whether in contract or tort, including but not limited to negligence) exceed the amount paid by you, if any, for accessing this Site.
  18. THIRD-PARTY RIGHTS: The foregoing provisions regarding Indemnification and Waiver, Release and Limitation of Liability are for the benefit of Lookswoow Dental Clinic and its officers, directors, employees, agents, licensors, suppliers and information providers. Each of these individuals or entities has the right to assert and enforce those provisions directly against you on its own behalf.
  19. Force majeure: Lookswoow Dental Clinic and its subsidiaries are not liable for any breach of obligations where there is hindrance or prevention from carrying out obligations by any cause outside their reasonable control, including but not limited to lightning, fire, flood, extreme or severe weather, strike, lock-out, labour dispute, act of God, war, riot, civil commotion, malicious damage, failure of any telecommunications or computer system, compliance with any law, accident (or by any damage caused by any of such events).
  20. HOW TO CONTACT LOOKSWOOW DENTAL CLINIC: Lookswoow Dental Clinic may deliver notice to you under this Agreement by means of electronic mail, a general notice on the Site or by written communication delivered by mail to your address on record in the Site’s account information. You may give notice to Lookswoow Dental Clinic at any time via electronic mail support@lookswoow.com or by letter delivered by postage prepaid mail to the following address:
    Lookswoow Dental Clinic The Dubai Mall GF260 P.O. Box: 36583 Dubai, UAE Phone: +971 4 448 7016 Fax: +971 4 4487017
  21. TAX: With effect from 1st January 2018 all prices include VAT where applicable.
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